Terms and Conditions
It is important for you pull up a chair, grab a cuppa and take the time to read through our terms and conditions. Here at Explosion Digital Marketing, we have clear and comprehensive terms and conditions governing all services and product delivery. For any questions, please get in touch with our team.
Effective date: May 28, 2020
By signing up with Explosion Marketing, you agree to the terms and conditions governing the use of Explosion Digital Marketing services under the following Terms of Service:
TERMS AND CONDITION OVERVIEW
Between Explosion Marketing (we or us) and you. You wish to appoint us to provide you with the services that you have requested through the website found at https://explosionmarketing.com.au/ (Website) or otherwise provided in a Quote, and we agree to provide those services, in accordance with the terms and conditions set out below (Terms). These Terms may be updated by us from time to time without notice. You should check this page regularly to take notice of any changes we may have made to the Terms, prior to placing any new order with us. You acknowledge and agree that you have had sufficient chance to read and understand the Terms, and you agree to be bound by them.
SECTION 1 – TERMS AND CONDITIONS
All services are provided subject to these terms and conditions, which (together with the Quote) sets out the entire understanding and agreement between us.
SECTION 2 – FEES AND COSTS
In consideration for us providing the services, you must pay all fees, charges and costs set out in the Quote.
If you require any services that are not contained in the original Quote, or if there are elements of the services which require additional time, material or resources to be provided by us, including if there is a request for changes or further services after approval of a deliverable, then we will advise you of the additional services and additional fees required before providing you with the additional services.
SECTION 3 – PAYMENT
Payment for services must be paid in full prior to commencement. You pay at returning of the signed agreement for services / product when placing an order with us.
If you have requested a Quote for our customised services, then this will be provided to you together with our invoice.
Our services will only commence after payment is received. However if we do commence work prior to receiving payment, this does not in any way prejudice our right to seek payment.
SECTION 4 – TIMING
We will use reasonable commercial endeavours to deliver the services in accordance with any agreed timeframes, but we do not guarantee any timing estimates and we will not be in breach of our obligations if we fail to meet any such timelines.
SECTION 5 – INTELLECTUAL PROPERTY RIGHTS
You acknowledge and agree that all Intellectual Property Rights in all creation files, working files, artwork and other documents provided by us in connection with the services vests in us on its creation. For the avoidance of doubt, this does not include your Background IP or any licences (such as image licences).
Upon full payment of our fees, we will assign to you all Intellectual Property Rights in the project, except in relation to any of our Background IP. In such case we have a perpetual, irrevocable licence to use the relevant project Intellectual Property Rights unless agreed otherwise in writing. For the avoidance of doubt, Intellectual Property Rights that we have agreed to transfer to you do not include any licences (such as image licences) or other Intellectual Property Rights that we are not able to assign.
Each party retains ownership of its Background IP and grants to the other party a non-exclusive, royalty-free licence as follows:
- For us, to the extent necessary to enable us to provide the services, exercise our rights in accordance with the provisions of these terms and conditions and otherwise carry out our obligations under these terms and conditions, and
- For you only for the purpose and scope of the project, unless otherwise agreed in writing.
If during the course of providing the services we develop discover, or first reduce to practice a concept, product or process which is capable of being patented, then such concept, product or process will remain our property and you must not use or otherwise appropriate such property without first obtaining our written consent.
To the extent permitted by applicable laws and for your benefit, we will, upon your request in writing procure the consent from the holder of any moral rights in the project.
We may purchase rights to images that we use in providing the services to you. Such images may be subject to a licence agreement between us and a third party that may restrict your use of those images. Please ask us if you would like to be given a copy of the terms of any such licence. Unless otherwise agreed in writing, we may at our discretion use images that have been used in providing the services to you, with other clients or on other works. If you require specific images, you may be required to pay additional fee(s) for that use. Even if we agree to provide an image to you exclusively, we cannot guarantee that the image will not be used by other third parties who may have obtained these images from another party.
We reserve the right to display all designs that we create for you on our website and our marketing material.
SECTION 6 – WARRANTIES AND LIABILITIES
You warrant that all work and materials provided by you (including your Background IP) will be free and clear of all liens and encumbrances and may be lawfully used by us without infringing upon the rights of others including, and without limiting the generality of the foregoing, any copyright trade secret patent or trademark rights of any third party.
You acknowledge that you have not relied on any advice, representation or warranty given by us in connection with the services that is not expressly stated in this document.
To the extent permitted by law, all warranties, conditions and representations by us are excluded. If a term is implied by law into this document and the law prohibits provisions in a contract excluding or modifying liability under that term, then it will be included this document. However, our liability for breach of such term will be limited, at our option, to one or more of the following:
- The supply of the services again; or
- The payment of the cost of having the services supplied again.
If you are not happy with our services, to the extent permitted by law we will not provide you with a refund, but supply you with the services again within reason, until you are satisfied with the services.
To the extent permitted by law, neither we nor any of our officers, employees, agents or related bodies corporate will be responsible or liable in any way (including for negligence) for any loss, damage, liability or costs incurred or sustained by you or claims made against you, and you agree not to make any claim against us, due to or arising out of our provision of the services.
Without limitation, we will under no circumstances be liable for any indirect or consequential losses, including loss of profits, loss of revenue and loss of business opportunity.
You indemnify and hold us harmless in respect of any and all claims, loss or damage of any kind whatsoever (including legal costs and disbursements on a full indemnity basis), arising directly or indirectly out of:
any act done by us in good faith and purportedly pursuant to a right granted to us under the provisions of this document any infringement by you of third-party Intellectual Property Rights, and/or any breach by you of any of the terms of this document.
We do not guarantee that our services will provide any specific results. In particular, and without limiting the foregoing, we make no guarantees, warranties or representations as to sales or revenue that may be achieved or that you will receive any new or increased numbers or customers as a result of our services.
SECTION 7 – CONFIDENTIALITY
“Confidential Information” means all material or information of a confidential nature, received or acquired by Explosion Marketing Studio 1 or its customers or created either partly or in whole by Success Stream’s designers during the course of this agreement, relating to the Services and products, including software products, or general business operations of Studio 1 and its customers. Such information or material may include, but is not limited to:
- Technical information: methods, processes, systems, techniques, products, services, computer programs and research projects;
- Business information: customer lists, pricing data, sources of supply, financial data and marketing, production, business proposals, plans, production plans and schedules, and
III. Creative development: concept development, names, titles, images, illustrations, logos, motion graphics, designs, computer data and production of all media associated with any project
Explosion Digital Marketing agrees that ye will treat all Confidential Information as being strictly confidential, and hold it in the strictest confidence, at all times during and after termination of this agreement, and that this requirement is reasonable to protect the Confidential Information of Explosion Digital Marketing and its clients.
Explosion Digital Marketing agrees not to disclose, or cause or allow to be disclosed, Confidential Information to any person, except:
- If required to do so by law, although Explosion Digital Marketingmust notify the client immediately upon becoming aware that it will be required to disclose any Confidential Information in accordance with this clause;
- With Explosion Digital Marketing’s express prior written consent,
III. To Explosion Digital Marketing’s agents, employees, or advisers as a necessary part of the proper performance of Explosion Digital Marketing’s duties and only to the extent necessary to properly carry out those duties.
Explosion Digital Marketing agrees that we will not use the Confidential Information, or cause or allow the Confidential Information to be used:
- For our own benefit or advantage
- For the benefit or advantage of any person except Success Stream, or
III. To the detriment of Explosion Digital Marketing or any related entities or Success Stream’s customers.
Explosion Digital Marketing must not make any copy or summary of any Confidential Information, except if required to do so in the course of the provision of the Services.
Explosion Marketing acknowledges and agrees that all Confidential Information is and will at all times remain the exclusive property of its customers, as the case may be.
Explosion Marketing acknowledges and accepts that Explosion Marketing may be required to enter into a separate confidentiality agreement with customers of Explosion Marketing.
The obligations above do not apply to any Confidential Information which is in the public domain other than due to a breach of an obligation of confidence (whether or not under this agreement).
SECTION 8 – TERMINATION
This agreement terminates six (6) months from the date that we commence providing the services. This requires the client to ensure that all content and information required to complete a ‘one off’ project are provided within six (6) months from the date that the service agreement is signed by the client. After such time, the project will be terminated by Explosion Marketing and no monies are refundable.
If the provision of our services is postponed or terminated by you, we will retain the development designs for six months from the date that we commence providing the services. After that date, if you wish to retain our services again to continue with the provision of the previous services, we will provide you with a new Quote and the project is treated as a new service agreement.
We reserve the right to suspend services immediately at any time and without liability if you fail to perform your obligations under this document, including failing to make payments to us by a due date.
If you breach any term or condition of this document and fail to remedy such breach within 14 days of you receiving written notification from us indicating the breach and requiring its remedy then we may at our discretion treat this document as terminated, in which case we will retain the Intellectual Property Rights in the services even if we had previously agreed to assign it.
Termination due to a breach of this document by you does not in any way prejudice any of our rights including our right to receive payment for services rendered.
- Explosion Digital Marketing websites, unless stated on the quote are a subscription service. To use the platform set up for you at the commencement of this service you must continue to pay your subscription or arrange a buyout of your website platform.
- The current buyout fee is AUD $2,000 and can be arranged by emailing us at firstname.lastname@example.org
- All of your Content will be immediately deleted from the Service upon cancellation. This information cannot be recovered once your account is cancelled unless otherwise arranged through written notice via Explosion Marketing.
- If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again. Any monies owing for additional services invoices will also be charged prior to cancelling the service, by Explosion Digital Marketing.
- Explosion Digital Marketing, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other Explosion Digital Marketing service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all content in your Account. Explosion Digital Marketing reserves the right to refuse service to anyone for any reason at any time.
- Our 10 Day Website Build Guarantee policy shall be valid for only 10 days from the day following acknowledgment of ALL content for the website build.
- To be eligible for a return, you must have provided ALL of the content for your website including, written content, high-resolution source files and images, links and access details for integrations of forms with CRM and email services etc…
- If ANY information required to complete the site is not provided, any request for refund or exchange will no longer be accepted nor will this guarantee be valid.
SECTION 9 – NON SOLICITATION
You must not during the term of this document, or for a period of 6 months following completion of any project that we undertake for you
- Employ, contract or hire the services of any of our personnel, or
- Induce or attempt to induce any of our personnel to terminate their agreements or contracts with us.
SECTION 10 – GENERAL
All notices and consents required or permitted to be given under this document must be in writing and given by personal service, pre-paid postage, a facsimile transmission, or email transmission at the addresses of the parties set out in this document or to such other address as either party may designate to the other by written notice.
Neither this document nor any rights or obligations of this document may be assigned or otherwise transferred by either party without the prior written permission of the other.
If we do not act in relation to a breach by you of this document, this does not waive our right to act with respect to that or subsequent or similar breaches.
Nothing stated in this document constitutes you and us as partners, or creates the relationship of employer and employee, master and servant or principal and agent between the parties. Neither party shall have authority to make any statements, representations or commitments of any kind, or to take any action which shall be binding on the other party, except as expressly provided in this document or authorised in writing.
If any provision of this document should be held to be invalid in any way or unenforceable, the remaining provisions must not in any way be effected or impaired. This document must be construed so as to most nearly give effect to the intent of the parties as it was originally executed.
These terms and conditions are governed by and to be interpreted according to the laws of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of the courts of that State.
SECTION 11 – DEFINITIONS
Background IP means Intellectual Property Rights owned by either party immediately prior to the date of this agreement or developed independently of this agreement.
Intellectual Property Rights means all present and future rights conferred by statute, common law or equity in or in relation to any copyright, know-how, trade marks (whether registered or not), business names (whether or not registered), domain names, inventions, discoveries, patents, patent applications, designs, circuit layouts and all other intellectual property as defined in Article 2 of the Convention Establishing the World Intellectual Property Organization of July 1967.
Moral Rights means the right of attribution, the right against false attribution and the right of integrity of authorship as defined in the Copyright Act 1968 (Cth).
Quote refers to any quotation, proposal, statement of work or services description from us as appears on our Website in relation to the services you have purchased, or as provided by us to you from time to time.
Website means the website found at email@example.com
SECTION 12 – CANCELLATION AND TERMINATION
- The client is solely responsible for properly cancelling his account VIA phone, email, social media message or any other request to cancel the client’s account is not considered cancellation. It must be in writing.
- Explosion Digital Marketing and Explosion Marketing websites are a subscription service. To use the platform setup for the client at the commencement of this service, the client must continue to pay the subscription fee or arrange a buyout of the website platform.
- The current buyout fee is $2,000 AUD and can be arranged by emailing us at firstname.lastname@example.org. However, the fee drops to $1,000 AUD after 24 months.
- The content of the client’s website will be immediately deleted from the Service upon cancellation. This information cannot be recovered once the account is cancelled unless otherwise arranged through written notice via Explosion Digital Marketing.
- If the client’s cancellation of service is made seven days before the end of the client’s current paid up month, cancellation will take effect immediately and there shall be no additional charges thereafter.
- The Service Provider, in its sole discretion, has the right to suspend or terminate the client’s account and refuse any and all current or future use of the Service, or any other Explosion Digital Marketing service, for any valid reason at any time. Such termination of the Service will result in the deactivation or deletion of the client’s Account or his access to the Account, and the forfeiture and relinquishment of all content in the said Account.
- The Service Provider reserves the right to refuse service to anyone for any reason at any time.
Modifications to the Service and Prices
- Explosion Digital Marketing reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
- Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to the Explosion Digital Marketing website.
- Explosion Digital Marketing shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.